The following are just a few of the emails letters we have received from some of our satisfied customers. You can also find many more reviews at our Yell.com page.
Feel free to scroll through our comment bubble below!
We very much appreciated your prompt response to our service request and we were impressed by the way Nicholas tackled a difficult job. Nothing was too much trouble and he cleaned up perfectly afterwards. We will definitely be recommending your company to friends and family.
Peter & Linda, Abingdon
Thank you for your speed and help in replacing the programmer. It is great to see that trades still put their customers first. Many thanks.
Invoice is paid. Many thanks to you and your guys. A great team! Best wishes
Thank you very much for your quick response and immediate help! Everything was done the same day, just in a few minutes, I am really very impressed and grateful.
THANK YOU SO MUCH, ALL OF YOU! You are the best.
Victoria K, Abingdon
Just to say thank you again for fitting us in this morning for what was a relatively small but essential job. John was extremely pleasant and efficient – if we weren’t moving to Somerset we would not hesitate to use your services again. Best wishes
I wish to convey my deep gratitude for my lovely new bathroom, it really is a great job.
Not only does it look and feel nice, its watertight, no more leaks!
Brian was brilliant, he worked very hard and explained everything along the way. Everything is neat and perfect. Thank you so much to him and all of you.
I’m also grateful to Andy, who renewed and refitted my room thermostat. At last I can see the controls properly so am able to check and adjust my heating with ease.
Thank you for all your help Steve and I wish you all the best.
Many thanks to all at Rusks for organising the installation of our new boiler and shower.
Nick and Andy worked very hard to ensure that everything was in order (including the challenging shower!) and answered all our queries with patience and good humour. Thanks also to Judy and her team in the office for dealing with our phone calls and keeping us informed of developments while we were away
Peter & Judith, Abingdon
I would like to take this opportunity to express my gratitude for the superb service provided this last week from your engineers Darren and John and your immediate response to my call out to fix two different problems with my boiler. I can’t say how much this was appreciated given the weather this week. Nice to be warm again!
We have always had excellent service from you in the past and I would not hesitate to recommend your services to anyone needing plumbing and heating work.
John J, Didcot
“I would like to place on record my appreciation of the excellent work carried out by your crew and in particular Andy in removing my old Baxi Back Boiler; replacing this with Baxi's latest Condensing Back Boiler and installing the new chimney liner, hot water cylinder and upstairs radiator valves. Their attention to detail throughout, their pride in their work and their overall professionalism are exceptional and a credit to your organisation.”
Mr T Rolfe, Abingdon
“We are delighted with our new ensuite shower and were very impressed with the plumber you sent round. We have already recommended you to someone else.”
Miss Hear, Abingdon
“I just wanted to write and say a big thank you to the two lovely plumbers that came to fix our boiler. They were extremely meticulous and thorough and did a really excellent job with putting in a new boiler. Me and my husband really appreciate the work they did"
Mr & Mrs Mandrup, Oxford
“Our hot water cylinder burst causing flooding to the kitchen and boiler. Luckily two of your team were there to help mop up. The day after they removed the old cylinder and fitted a new one. On both days my wife and I were impressed by the professionalism and courteousness of all of them and would like our commendation to be noted on their personal files."
Mr Shaw, Oxford
“Many thanks for all your help and advice over the leak in the underground lead pipe work. I really did appreciate you being there and your calm and supportive friendliness.”
Miss Denham, Abingdon
“Please note we have moved out of the area and I have recommended you to the new owners. Thank you for looking after us over these many years; we have always found your service to be timely and polite and your charges reasonable. Long may you prosper!”
Mrs Whitcombe, Abingdon